Twice last week I was in the middle of an email when I stopped and picked up the phone and called the person instead. And both times I was glad I did-I got updated on what they were working on and feel connected to them again.
Email is fast, conversations are important; I think we need to pick up the phone more often.
We’ve had email for over 30 years now and it’s no longer a “new thing”; email is a part of communication, like the phone. Now it’s time to rethink how we use it. Too often we opt for the path of least resistance, when a phone call, or walk down the hall is actually more productive.
MIT prof. Sherry Turkle’s new book “Alone together” takes a hard look at what she calls “technological promiscuity” when we blatantly overuse technology at the cost of the relationship (see a recent Fast Company interview http://bit.ly/llX0lY).
Turkle argues that changing our patterns at work is not impossible. She mentions one company that is now instituting “Conversation Thursdays”-like casual Fridays-but designed to get their people actually talking again!
Here’s a quick test for you: would picking up the phone advance this relationship more?
Sometimes a good-old conversation trumps speed and convenience-go ahead, pick up the phone.
Tagged with: accountability • change • culver • effectiveness • email • organization • productivity • time management